CIVIC SERVICES SUPERVISOR at the Home Affairs

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POST NO 2 : CIVIC SERVICES SUPERVISOR
SALARY LEVEL : A basic salary of R281 418 to R331 497 per annum (Level 8). In addition a range of
competitive benefits are offered.
CENTRE : Gauteng: Local Office Large: Soweto, Branch: Civic Services
REF NO : HRMC 2/18/2
REQUIREMENTS : • A relevant 3 year tertiary qualification in Public Administration or NQF level 6 as
recognised by SAQA plus • 2 years’ experience in the Immigration environment • A postgraduate
qualification will serve as an advantage • Statistical background will be an
HRMC 2 OF 2018
Vacancies in the Department
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advantage • Knowledge of the Constitution of the Republic of South Africa, the Refugees
Act and the Immigration Act • Knowledge and understanding of all Acts administered by
the Department • Knowledge and understanding of Criminal Procedure Act • Knowledge
of International treaties • Advanced knowledge of excel • Liaison and interpersonal skills •
Customer orientation, computer literacy, honesty and integrity • Written and verbal
communication skills • Service delivery innovation • Shift work will be required • A valid
driver’s license and willingness to travel.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific
tasks:
• Supervise staff within the Unit to ensure service delivery • Coordinate information and
monitor statistics drawn from the departmental systems • Resolve queries within the
Unit • Compile various operational reports and ensure proper circulation to managers •
Alert senior managers within the Immigration branch of any incident that might have an
impact on Immigration Services • Supervise resources (Human and Physical) • Give
directive to the airlines (overrides, boarding, etc) • Perform end of day duties to ensure
effective handover • Check the weekly log reports to identify issues that might impact on
the business unit and stakeholders • Ensure that appropriate information is provided to
various stakeholders • Coach and guide staff on compliance to all requirements.
ENQUIRIES : Gauteng: Ms T Monyeki/ Ms M Kau, Tel No: (011)242 9000
APPLICATIONS : Applications to be directed to the Departments’ Head Office, details as indicated at
the end of the Circular

Apply here

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